In the recent years, the emergence and increase of interest in remote working has brought organizational communication into a new field. Therefore, the purpose of this research is to provide a model of organizational communication in the context of remote work. The meth
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In the recent years, the emergence and increase of interest in remote working has brought organizational communication into a new field. Therefore, the purpose of this research is to provide a model of organizational communication in the context of remote work. The method of this research is thematic analysis. At first, 90 scientific works were identified in reliable scientific databases, and after reviewing the content related to the research, finally 30 works were directly used to determine the primary codes. To measure the validity of the research, two methods of researcher self-review and transferability were used, and for reliability, two methods of retesting and between two coders were used. Based on the analysis, a complete set of final themes including 32 primary codes, 21 basic themes, and 9 organizing themes was provided. Therefore, the factors affecting organizational communication include internal states, communication skills and social intelligence of the individual along with the level of formality and organizational complexity. In the field of organizational communication methods in the context of remote working, working from home, hybrid work and selective methods were extracted as operational methods, and open communication and interaction were extracted as communication methods. Also, two groups of individual requirements including home communication atmosphere and remote work skills and organizational requirements including human resources, political and technical factors have been proposed. Its consequences include organizational citizenship behavior, employee support behaviors, organizational identity, organizational commitment, and employee job satisfaction. Also, its implementation faces two groups of cultural and infrastructural problems.
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